CONDITIONS - Airport Transfer contracts -Delays & Charges:
incurred by the customer are not the responsibility of Homer
delays that attract additional car parking charges by Homer
Chauffeur Drive above the first 30 minutes included in your
booking fee must be met by the customer. Payment to be made to the
driver prior to departure from the point of collection. This
is in addition to any re-scheduling and re-booking fees.
30-minute car park charges start from when the vehicle first enters
the airport car park. The driver will make every effort to keep this
time to a minimum.
waiting time is 2 hours
from the scheduled landing time i.e. the ETA of the scheduled flight
delays over 2 hours or more, you will be liable to a re-scheduling
and re-booking fee of 50% of the return journey cost, and is subject
to driver availability.
and re-booking fees are to be paid to the driver prior
to departure from the customerís point of collection. i.e.
who have not paid for their return journey in advance, will be
required to pay the re-scheduling and re-booking fee, plus
additional car parking charges in addition to the return journey
cost prior to departure from their point of collection. This
is to be paid directly to the driver.
who have paid for their return journey in advance will only be
liable for the re-scheduling and re-booking fee plus any additional
car parking charges. Again this is to be paid directly to the
driver prior to departure from your point of collection.
payment of any fees or charges levied against the customer will
result in services from Homer Chauffeur Drive being withdrawn.
Baggage - Loss/Damage:
baggage carried by our drivers is entirely at the customerís own
Chauffeur Drive does not accept any
liability for any loss or damage to any baggage, goods or contents
whilst in our vehicles.
lies with the customer to ensure that baggage is accounted for and
loaded into the vehicle prior to leaving the point of collection or
Meeting: Arrivals flights
common meeting point is the Airport
information desk which is within each terminal, unless
otherwise stated. Meeting approximately 45 minutes after the advised
landing time given by the customer at the time of booking.
flights are monitored on their progress. You will when
possible, be met up to 45 minutes after the aircraft lands should it
do so at a time earlier than originally given. This is subject
to scheduling and driver availability.
Chauffeur Drive reserves the right to sub-contract
to other licensed organisations in order to meet it's
obligations should the need arise.
the return journey has not been paid for in advance and a
sub-contracted company has been used to meet you, you will pay the
driver in the normal way.
Amendments & Changes:
Chauffeur Drive reserves the right to amend it's Terms &
Conditions as necessary without prior notice.
the event that a customer wishes to register a complaint, they
should write or e-mail Homer Chauffeur Drive giving all necessary
information including: name, address, date of travel,
reference number (if any), and specific details relating to the
complaints will be investigated and responded to within 7 days.
Where a deposit has been taken i.e. 10-20% of total fare, then this
will be forfeited as compensation for loss of business by Homer
following table shows what percentage of
the fare paid will be refunded in the case of cancellation by
the customer within the time frames stated.
7 days of travel, no refund.
8 - 13 days, 50% refund.
14 days - 1 month, 100% refund.
method preferred when booking, making the cheque out to Mr. R.Homer
to address on paperwork or web site.
Alternative Payment can be made in either cash or cheque directly to
the driver upon your collection. If you prefer to pay by
cheque, leave the payee section blank. Ensure the cheque is
signed and dated. It is an offence to issue a cheque that
has insufficient funds in the account to honour it.
the event that a cheque is returned from the bank for any
reason, an additional charge of £5.00 or whatever the bank charges
(whichever is the greater) will be levied against the customer for
every re-presentation of the cheque.
you wish to pay for the outbound and return journeys separately,
this is possible, but it
is advised that there will be no guarantee that you will be met upon
your return at the time specified. Every effort will be made
to meet you at your requested time.
order to ensure you will be met at your requested time, you are
advised to pay for both the outbound and return journeys in advance.
you have any other questions about these Terms & Conditions use
the e-mail facility or write to us.
We can process your booking and payment online